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SHIPPING METHODS AND TIMES
We ship all domestic and international orders from the United States via UPS/USPS.
UPS Ground orders placed after 12pm will ship the following business day.
UPS Next Day Air, 2-Day Air, 3-Day select, and international orders placed after 12pm will ship the following business day.
DROPSHIP AND CUSTOM PRODUCTS
We offer a wide range of products that are drop shipped directly from the manufacturer. These items will ship separately from other items in your order. Processing time for drop shipped products varies depending on the manufacturer. Due to COVID-19, processing times on certain dropship items can take up to 14- business days.
Please contact us here if you have any questions about dropship items or custom jerseys.
Due to the seasonal and event based nature of our inventory, we may occasionally run out of stock of certain items before your order is processed. In cases where the item will not be reordered, we will cancel the item from your order. In cases where the item will be reordered, we will offer you the option of waiting for the item to come back into stock or canceling the item from your order.
APO/DPO/FPO, PO BOXES, AND US TERRITORIES
We currently offer shipping to APO/DPO/FPO, USPS PO Boxes, and US Territories including Puerto Rico, Guam, US Virgin Islands and more. Due to the unique nature of these addresses, all orders that are to shipped to these address types will ship Via USPS Priority Mail. Delivery times for Priority are typically 2 to 3 business days. There may be an additional 1 to 2 days of processing for these orders.
Please review the required format for APO/FPO/DPO addresses
Address line 1 - Your Unit and Box number
Address Line 2 - Leave Blank
City - APO, FPO or DPO
State - Your Area of Operations (AA, AE, or AP)
Country - United States
Zip Code - Your Zip code
Note: Please do not use the actual city and/or country where you are stationed, use APO, FPO, or DPO and United States for these fields.
Due to regulations, we are currently unable to ship directly to correctional facilities of any kind.
INTERNATIONAL DELIVERY
International Delivery in from 2-3 business days up to 10-14+ business days to over 190 countries and territories. Delivery time varies based on destination and method of shipping. Please Note: At checkout, you will only be charged applicable shipping and handling fees for shipping the package(s). In addition to this fee, packages are subject to customs clearance charges, including duties, taxes, and brokerage fees, which are to be paid by the recipient upon receipt of his/her package. These charges are levied by the carrier and/or government, and none of these fees are paid to or collected by Shop The Kraken. If the package is rejected or the charges are refused by the recipient, and as a result the Shop The Kraken is invoiced for the charges incurred, the customer is subject to billing for the charges and may not be refunded for his/her order.
* Additional charges may be applied if actual costs exceed original shipping charge. You will be notified via email prior to charge.
